• Pinterest Social Icon
  • Frenelle instagram
  • Frenelle Facebook

©2018  Frenelle

Privacy Statement

Privacy Policy


Why we need your personal information


The information will be used to send your jewellery to you when we receive your order, or to send you a newsletter if you have completed a signup form.


We respect your right to privacy. Any personal information disclosed to us during the course of a purchase or signup will be treated confidentially


All texts and communications you receive from us will allow you to unsubscribe. In addition, you can phone us on 021 737372 or email us at info@frenelle.co.nz to unsubscribe.


We will not disclose any of your personal information to other companies or individuals. We do not share your personal details with third party companies except in the case of delivery companies. These companies will ONLY have the information they require to complete the delivery.


Email Address


If you send us your email in the process of completing a purchase, we will retain that email on file. We do not share that email with anyone else. We will use your email address to contact you regarding your purchase order, or where we have your permission to send you our latest promotion or newsletter.


Security


Frenelle Jewellery takes the disclosure of your personal information seriously and have put in place safe guards to ensure it is safe.


We use SSL technology which encrypts your information whenever we are receiving or transferring your details on our site. When you make an online purchase, a small padlock symbol will appear on your screen next to the URL. This indicates that the SSL security system is working while you are transacting a purchase. This ensures no details can be read by an outside person.


Your online purchases are transacted through the payment portal ‘Stripe’ which provides the software application to input purchase details. ‘Stripe’ is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payment’s industry. NO credit card information is stored or passed on to Frenelle Jewellery. Your payment is passed onto us separately by ‘Stripe’.


Removing your name from our mailing list


If at any time you do not wish to receive any further communications from us, simply click on the ‘unsubscribe’ button shown on our newsletter or promotional material or email us direct at info@frenelle.co.nz


Cookies


Our website uses cookies to provide us with data, typically to recognise when you visit our website. The data gathered from this technology enables us to provide you with a better experience during your website visit. It allows us to understand what areas of the website are of most interest to you.


These cookies do not track your individual information. All website use cookies and you may change your browser settings to turn them off. However, this may affect the level of functionality that you experience when visiting websites in future.